Credentialing for allied health clinics in Canada
College registrations, liability insurance, CPR, vulnerable sector checks, CPD credits and insurer registrations — TELUS eClaims, Sun Life, GreenShield, Blue Cross, WSIB — for every practitioner, tracked in one place, with renewals handled before they become a problem.
The problem
An allied health clinic tracks a registration, a policy, a CPR card, a police check, CPD credits and a handful of insurer registrations for every practitioner — each on its own calendar.
In Ontario alone, massage therapists renew by November 1, chiropractors in early January and physiotherapists by March 31. Miss one and a practitioner is treating while their registration lapses.
Insurers delist clinics and practitioners over missing documents and audit gaps — Sun Life has reported delisting around 1,500 providers in a single year. A delisted provider can't bill that insurer at all.
If the licence number on a TELUS eClaims registration doesn't match the college record, claims get rejected. Patients who can't direct-bill walk to the clinic down the street.
Part-time contractors come and go, each with their own policy, CPR card and police check. When the person who kept the spreadsheet is away, nobody knows what's due.
What Healti does
Built for Canadian allied health: colleges, not state boards; insurer registrations, not payer enrolment. Only what the product does today.
Pick the college from a built-in catalogue; its fixed renewal date comes with it.
Open the right register in one click and record who confirmed it, and when.
Liability policy, CPR and first aid, vulnerable sector check — each with its expiry.
Credits against the cycle's requirement, flagged when a practitioner falls short.
TELUS eClaims, Sun Life, GreenShield, the Blue Crosses, WSIB/WCB, FSRA/HCAI and ICBC.
Draft, submitted, in review, approved — with dates, provider IDs and follow-ups.
See which insurers a practitioner already reaches through one TELUS registration.
A per-practitioner checklist of everything insurers ask for before you apply.
Every date re-checked overnight; what changed shows up as a task in the morning.
A task 60 days before each college's fixed renewal date, not the week it's due.
Alerts at 90, 60, 30 and 7 days by default, plus a daily digest. You set the windows.
Record each check against published insurer delisting lists, with the result.
FSRA licence and HCAI, WSIB and WCB numbers, tracked per location.
Bring your practitioners in from a spreadsheet: profession, college, registration number.
Admins, coordinators and view-only users, with tasks and a full activity log.
Certificates stored privately; export the roster, documents and workspace any time.
Credentials
College registration, liability insurance, CPR and first aid and vulnerable sector check, each with its number, expiry and how it was verified. Healti opens the college's public register for you and keeps a record of who confirmed it.
Insurer registrations
Track each practitioner's registration with TELUS eClaims, Sun Life, GreenShield, the provincial Blue Crosses and WSIB — submitted when, waiting on what, approved under which provider ID. You submit on the insurer's portal; Healti keeps the thread and reminds you to follow up.
Monitoring
Every night Healti re-checks every date: college renewals, expiring policies and CPR cards, lapsed checks, CPD shortfalls and insurer requests waiting on an answer. In the morning it's a short list, sorted by what's most urgent.
Healti AI
AI that reads the paperwork, answers questions about your practice and drafts the next step — and never saves or sends anything until you confirm it.
Drop in a college certificate, insurance policy or CPR card. Healti reads the number, issuer and expiry and drafts the credential for you to confirm.
“Who renews in the next 60 days?” “Which Sun Life registrations are still pending?” Plain-English answers, with the records they came from.
A ready-to-send email and the next steps for each upcoming renewal. You review it and send it yourself.
One plain sentence on where any insurer registration stands and what's still missing.
Upload a CV and Healti drafts the practitioner's profile for you to review and save.
Prepares insurer and college applications from what's already on file, so your manager only reviews and submits.
Watches college public registers and flags a change in status — conditions, suspensions, lapsed registrations — without anyone checking by hand.
A practitioner's complete file for an insurer audit — registration, insurance, checks, CPD and registrations — in one click.
What each insurer or provincial plan asks for to register a practitioner, as a checklist you can work through.
AI suggestions are drafts: nothing is saved until you confirm it, and Healti never submits anything to an insurer or a college on your behalf. SINs and dates of birth are never sent to the AI.
Enterprise · custom development
On Enterprise, our development team adapts Healti to the way your clinics work — new fields, screens, reports, integrations and workflows. Unlimited requests, included in your monthly price.
Stop bending your process to fit the software. We adapt Healti to the way your team already works.
No quotes, no hourly billing, no change orders. Ask as often as you need; it's part of the plan.
Practice management, HR, payroll or accounting: we connect Healti to the tools you already use, where they allow it.
The numbers your owners and insurers ask for, by clinic, profession or practitioner.
The same people take every request, so you explain your clinics once, not every time.
Every change ships inside the Healti you already use, with updates and support like everything else.
A call, an email or a message. Describe it the way you would to a colleague.
We confirm the details with you and get to work. You see progress, not invoices.
Tested, deployed and supported like the rest of the platform. Then, the next request.
What an agency would quote as a separate project is included in your monthly plan.
Pricing
Plans follow the size of your team, not a menu of add-ons. Every plan has every credentialing, registration and monitoring feature — and Healti AI.
Up to 5 active practitioners · 1 location
For a small clinic getting organized.
$69USD / month
Up to 20 active practitioners · 3 locations
For busy multidisciplinary clinics.
$179USD / month
Up to 50 active practitioners · unlimited locations
For multi-site groups that need it built their way.
$649USD / month
Only on Enterprise
Priced per clinic. Active practitioners count toward the limit, part-time included; inactive ones don't. Enterprise custom development is unlimited within reasonable use.
No card needed to start — choose a plan from Settings → Plan when you’re ready. More than 50 practitioners? Talk to us.
FAQ
No. Healti tracks, organizes and reminds; your team submits on each insurer's portal — TELUS eClaims, Sun Life Connect, GreenShield's providerConnect and so on. Healti keeps the status, submission date, provider ID and follow-ups, and tells you when something is waiting on you.
Not today. Colleges don't offer an API and several block automated access, so Healti opens the right public register in one click and records who verified the registration and when. It schedules the next check around the college's renewal date. An automatic registry monitor is on the way (see Healti AI).
No. Healti is about your practitioners — their registrations, policies, checks and insurer registrations — not about anyone they treat. There is no field for patient information, and we ask you not to upload any.
Practitioner information is personal information, and we treat it that way: it is used only to run your credentialing, never sold, never shared with advertisers and never used to train models. Uploaded documents are private — no public links, and every download requires a signed-in request. You can export everything, and after you cancel we delete your data within 30 days.
With our cloud hosting provider, scoped to your clinic so no other clinic can read it. If your organization requires its data to stay in Canada, talk to us before you sign up.
Only what you choose to send — a document you drop in or a question you ask — goes to our AI provider (OpenAI, in the United States), and it is not used to train models. SINs and dates of birth are never sent. AI results are drafts; nothing is saved until you confirm it.
One monthly price per clinic, by the number of active practitioners and locations. You can start without a card and choose a plan from Settings → Plan when you're ready. Change or cancel any time. More than 50 practitioners? Talk to us.
Ontario, British Columbia and Alberta, in English, with the colleges for physiotherapy, massage therapy, chiropractic, kinesiology, psychology, occupational therapy, dietetics, nursing and medicine. Quebec, in French, comes later.
No — it sits next to it. Your practice-management software books patients and sends claims; Healti keeps the credentials and insurer registrations behind those claims current.
Set up in an afternoon
Add your practitioners, pick their colleges and insurers, and let Healti watch the dates from tonight on.
